BUYER BEWARE. DO NOT EVER BUY A SAM'S CLUB "WARRANTY." I was completely scammed. I was told by the service associate that the warranty on the laptop I bought would cover "any" damage from dropping, spilling food, etc. One year after use, the laptop was physically starting to come apart thru no fault of my own. Additionally, the pixels on the screen were dying. I called Sam's and spoke to them TWO separate times, each time being assured the warranty would ABSOLUTELY cover the problem and to send it away for service. I sent it away and the machine was gone - without a word - for two weeks. I chased the "Micromedics" people and they never called me back, so I called Sam's. For the first time ever, they claimed that they DID NOT COVER any physical damage to the machine and it was obvious I had dropped it! I demanded to speak to a supervisor, who gave me their legal outfit. I wrote to their legal department, which also ignored me. THIS IS A COMPLETE AND TOTAL SCAM. SAVE YOUR MONEY. THIS PLACE SHOULD BE SANCTIONED FOR RIPPING PEOPLE OFF THIS WAY.
