ALAMO are thieves! Do not book with them. I rented a car from Alamo in East Midlands Airport. Paid a deposit online, and paid full amount on arrival. They have since charged me AGAIN for that and said they had no record of my original payment. I had to go through so much stress trying to get it sorted. The woman behind the desk on the day was an apathetic idiot with no clue how to do her job, so I should have known! I wish EVERYONE knew about these crooks so that no one ever books with them again!