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AleciaCullen

US
Registration date: Jun 24, 2010
0 helpful votes

AleciaCullen’s comments

On Thursday(6/17/2010) my wife and I drove to Krug to look at a Jeep Wrangler that I had found online that day. I test drove it and decided that I wanted to purchase it. Our salesperson was Daniel(did not get his last name). Daniel suggested we go to Wright Patt Credit Union to apply for the loan. He stated that all we had to do was write a check for $100 deposit and he would hold it until we found out about the loan. My wife worked until 6:30 on Friday so we were unable to go that day to apply, which I talked with Daniel about and he was ok with. We got up Saturday and went to apply for the loan as soon as W.P.C.U. opened at 9 A.M. We ended up calling Daniel while applying for the loan to discuss a price. The Jeep was advertised at $10995 but W.P.C.U. was not willing to go above $10000 because the loan to value ratio would have been too high. Daniel agreed to $10000 and we would pay $790 tax and title cash when we came to pick it up. The credit union told us they would not have an answer for us on Saturday because they closed at 2 P.M. Daniel called me Saturday at 1:17 P.M. to see where we stood and I let him know I wouldn't know until Monday but the credit union said it was highly unlikely we would get turned down. He said no problem, just get back to me Monday when you hear something. On Monday my wife received 2 calls. 1 letting us know we had gotten the loan and another letting me know that the car lot had sold the vehicle to someone else. Needless to say, we were both pretty angry. He made excuses saying someone had sold it behind his back and anything else he could think of being very rude to my wife. I then called him while I was on lunch at work and got the same excuses. I got mad and before I got too mad and blew up I told him to have a nice day and hung up on him. So after driving all the way out to the dealership, constant contact, 3 hours working on a loan, and putting down a deposit(a small one, but an agreed upon deposit none-the-less) everything that was done was for nothing. I held up every end of my side of the deal only to turn around and have the vehicle sold out from under me. I wish there was more that people could do to a company for something like this but I guess this will have to do