I am not familiar with any customer that has not been taken care of regarding a mattress warranty issue. Today I checked all customer purchases from the Watertown store location w the first name of Shawn and not one has purchased a Mattress. Carls Furniture City would never have a problem exchanging/replacing a mattress that is covered under warranty.
We take great pride in guaranteeing the satisfaction of each and every customer. In the event a customer feels they are not receiving the satisfaction they deserve you can contact me the owner directly at [protected] Ext 222 and I WILL guarantee your satisfaction.
Carl Vogel
Owner
Carls Furniture City