Hello,
I would have your community look into a company called National Exemption Service, Inc. They are the submetering company at our apartment complex and they are VERY good. No complaints here. I do pay for the phone and online fees to make a payment but since I don't have any issues with their service, I don't mind it. It's better than being ripped off.
I would send a brochure from them or something over to your leasing office to take a look. I'm sure they would switch in a heart beat if their fees were lower.
Just a thought :)
Hello,
Tell your complex to call NES at [protected].
I had the saaaame problem and then I took it upon myself to do some googling and found this company. I requested a brochure and sent it directly over to my leasing office as a 'suggestion'. They actually looked into it which was amazing. They must of had lower service fees because they made the switch :)
Stand up and say something, or better yet - suggest something. NES had explained to me (very personal staff) that one person only uses 3500 gallons in a 30 day period. That's about $20.00 depending on your city's rates which are illegal not to charge. They explain it all, they can help you out because honestly, I have gotten a billion refunds when I was ethically due them. Even late fees, they are very nice. They also said they have lifetime warranties on all of their equipment so when a meter breaks, they actually replace it and don't bill you or your complex.
Just a thought :)
