Alldrive Canada – complaints
We are a franco-german couple who rented a camperhome from Alldrive Canada. It seams that there are many complaints about these very unserious company.
We only can say to anyone: Keep away from Alldrive Canada– Evitez la société Alldrive Canada !
Our experience:
We reserved a camperhome from Alldrive Canada in may 2008 on the homepage of this firm. The total amount of the rental price of 3407, 25 $ was immediately charged off from my credit card, however it should have been only a deposit, the rest should have been charged off only four weeks before picking up the car.
We picked up the car at Calgary the 21.07.2008, being surprised that the security deposit of 1000, - $ was immediately charged off from my credit card. The bikes we had reserved for 250, - $ were not on board. Heinz from Alldrive (German speaking) promised us that these amounts would be credited to my card at the end of the journey.
The 31.07.2008 we dropped off the car in Vancouver in perfect state. The final bill and “drop-off” document listed correctly the balance being due to us: 1262, 50 $ for restitution of the security deposit, the missing bikes, including taxes. Nevertheless and in despite of several phone calls (also with Heinz in German) and promises, in despite of e-mails and a registered letter we didn’t see the least cent!
We were tranquilized by the deceiving friendly people of this firm, the German speaking too (Heinz at Calgary, Edith at Vancouver). But we won’t stay quiet. We’ll get our money back! - jreif@free.fr
