Orbitz don't match their don't website price. Matching your own price is the cardinal rule in the retail store business.
I too had a bad experience with Orbitz price assurance. I booked a flight out to Asia.
And about 4 days later I tried to check on Orbitz if I still had the best price. I search
for my same exact itinerary and now my flight was being offer on Orbitz for 60 dollars less.
So I called orbitz, but after 30mins of waiting I decided to hang up. I went online and was able to locate a chat with an orbitz customer service and was informed that their best price guarantee was only for 24 hours. WOW! Isn't that something. Their so called price assurance
isn't much either. Because Orbitz don't match their don't website price. Matching your own price is the cardinal rule in the retail store business.
