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vttt2005

Mandan, US
Registration date: Jan 26, 2010
0 helpful votes

vttt2005’s comments

Jan 26, 2010
12:42 pm EST
WOW! I am so annoyed with the comment posted by 22384tb! We signed up for the credit card September 14, 2009 with the promotion of 12 months no interest on purchases of $1000 or more. We did get the PROOF of this promotion and it said that it was good thru Sept 20, 2009 and it was NOT EASY TO RESOLVE! Each month we got our bill I called in saying they were charging interest and each month they said they would fix and credit the interest back! On the 3rd and 4th month I spoke to the supervisors and they assured us that they would have it fixed. But then we got a letter after the 4th call, from the promotions department, saying that they were not able to fix it! I called again...of course could not get the same supervisor even though she said she could be reach if we gave her ID, but that didn't help. I explained many, many times that I had IKEA's "buckslip" (which is what gives the financing terms) in my hand and that they would HAVE TO honor that but they just said that their promotions department said NO therefore nothing could be done. I called the Ikea store and spoke to 2 managers but the both said they had nothing to do with the credit card company, therefore they can' t make them follow their POSTED PROMOTION! Finally, I had to contact the Better Business Bureau. Just yesterday we got a letter saying they will change our promotion to zero %, like it was supposed to be but we still have to fight to get our back interest credited!
So, having the proof stilllllll doesn't mean that you aren't going to have to fight like hell to make them honor their own promotion!
DO NOT GET THIS CREDIT CARD!