The complaint has been investigated and resolved to the customer’s satisfaction.
To start with, I have a large amount of experience with customer service. I have been the general manager of a retail store for 6 years, 1 of them also as an owner. I also run a theatre company which comes in contact with well over 800 people a year, not including our students or staff.
I own a Toshiba Satellite X200. I have had many small issues over the...