I have had the same problem, in fact if you go to 24/7 help site and get the talk help line don't ask for a refund because they suddenly can not find your information and will tell you that you have the wrong site. Hollywood Brite came up as Vibrant Smile which turned to Dazzle Smile etc. They are all conected and tell you that is not so, then comes the monthly billing. I have had to cancel my credit card to get this stopped. One has to wonder just how many millions they scam before you have a chance to cancel. What a scam this is.
