I have a similar issue with having the Equiptment protection and inside wire. Had a technician fix a phone jack and was charge $110.00! Calling tomorrow needles to say. Oh yeah and they are late on there 3-4 week promise for a $100 rebate I am due and a $10 5 min call to AZ not i never made. Not happy with the website interface either. YOu have to log in a million times .
Same here. It's been since august since I first cancelled. Did it again about 2 months ago and after six months after trying to cancel it they are still charging me. I should charge them interest for what they owe me. Seems only right. Going to take this up a notch. Getting agitated at this point