I agree with all ypur complaints with sears. We have also been sears customers for 35 years. We recently bought a Maytag Refrigerator from them first of all it was dented they brought us a second one it had greater dammage than first one so we elect to keep the first one. They have been here 3 times to work on it. It doesnt make ice and it keeps everything froze in the refrigerator so we cant put anything in it we dont want to freeze. We had a terrible thanksgiving. We also had reported them to BBB and will never purchase from them again. We are very dissatasfied with the service. We have had this refrigerator 5 monthes and it worked one month. I think we should post a commercial against them.
lsrpa@yahoo.com