The complaint has been investigated and resolved to the customer’s satisfaction.
AHR has been "requesting" a loan modification on my home loan with BOA thru an email that was NEVER authorized by me. I never even heard of this company!! I only found out b/c BOA listed my home loan online as "in the process of a mortgage workout". This has happened now 2 months in a row. My belief is that they submitted a request on behalf of someone...
