This is a legitimate complaint. I have been with this bank for many years (trying to give them several chances) and keep getting screwed. And for the one who said (and cannot spell) that people get screwed for not knowing how to manage their money.. that is not true. My ledger is always balanced and I was able to get this "wonderful" bank to give me back money on several occasions because I kept my ledger balanced. I was a victim of unauthorized charges in June.. they charged me 139 dollars in overdraft charges but had to return it all because it wasn't my fault. Since a person was running up my card (and I still don't know how they got that number), my account started going over. I ended up getting a new card, and lo and behold AGAIN some unauthorized charges. I am still perplexed.. either someone in the bank has my new card number and is using it at match.com (the person in June also used it at match.com and americansingles.. hmm), hot topic and Macy's... or it's some internet hacker.
Either way, I am taking my money out tomorrow and going with a better bank.
Umm I have a register and the bank had to pay me 139 dollars back in overdraft because I keep a good register. Someone got a hold of my check card number and went to match.com and american singles in June and made my account go negative.
Now.. after I got a new card.. someone got that number too and went to match.com AGAIN and macy's and hot topic.
I am getting a new bank tomorrow.
PS This isn't the first time the bank has had to give me back overdraft charges because of a mistake. One time, a girl made a mistake and deposited my money into the wrong account. And made me go negative.
Soooo it's not necessarily that one doesn't keep a good register. The bank isn't the greatest. Period.