How do you respond to a malicious character and company assassination when the cowardly perpetrator is allowed to remain anonymous under the umbrella of a website such as the “[redacted]?"
I recently read a business article that talked about how both large and small companies are being negatively impacted by unfounded misrepresentations published on the Internet.
The problem is that it is almost impossible to repudiate these attacks, as the subject of the attack has no way of responding directly to the attacker. The attacker faces no real danger, as he/she is not only hidden, but also faceless.
My company, Acquired LLC dba Secured REO Services, has been in business for three years. I have been in the consulting business for six years. We have literally helped dozens of clients entering the real estate investment business and those wanting to start their business of buying income property. Are we perfect? Of course not. We take our jobs as consultants very seriously, but we are human beings and we do make the occasional error. In general, we take pride in our performance. We are hired for our information resources and we strive to fulfill every client’s desire to purchase real estate that will fit their goals as real estate investors. There are occasions in any business, as in any person's life, when mistakes are made. The key is: what do you do about the mistakes? In our company, we endeavor to correct them. We believe very thoroughly in being problem preventers, not problem solvers. In California’s litigious climate, anyone who doesn't feel that they have been given substantial and fair treatment always has the choice to hire an attorney.
Our clients are under confidentiality and non-circumvention agreements and there are arbitration procedures written into the contracts used in all of our dealings. For this unidentified person or persons to publicize these false and libelous statements is unconscionable.
Does a company have options? Should we ignore these character and company assassinations or do we respond to them? A magazine article I recently read advises the victim of such attacks to respond and give their point of view. Unfortunately, this has the potential to exacerbate the problem because the person or persons on the other end can maintain their anonymity and continue to contribute further misinformation. But because we are proud of our company and our track record, we will continually do our best to counter any malicious accusations.
As a company with a strong leadership position in the industry, we strive constantly to improve our service delivery.
I will be happy to speak to any person with a legitimate complaint that wishes to emerge from the shadows and engage in a civil dialogue in order to correct a perceived or real problem.
Sincerely,
Akiba T. Miniefee
CEO
How do you respond to a malicious character and company assassination when the cowardly perpetrator is allowed to remain anonymous under the umbrella of a website such as the “[redacted]?"
I recently read a business article that talked about how both large and small companies are being negatively impacted by unfounded misrepresentations published on the Internet.
The problem is that it is almost impossible to repudiate these attacks, as the subject of the attack has no way of responding directly to the attacker. The attacker faces no real danger, as he/she is not only hidden, but also faceless.
My company, Acquired LLC dba Secured REO Services, has been in business for three years. I have been in the consulting business for six years. We have literally helped dozens of clients entering the real estate investment business and those wanting to start their business of buying income property. Are we perfect? Of course not. We take our jobs as consultants very seriously, but we are human beings and we do make the occasional error. In general, we take pride in our performance. We are hired for our information resources and we strive to fulfill every client’s desire to purchase real estate that will fit their goals as real estate investors. There are occasions in any business, as in any person's life, when mistakes are made. The key is: what do you do about the mistakes? In our company, we endeavor to correct them. We believe very thoroughly in being problem preventers, not problem solvers. In California’s litigious climate, anyone who doesn't feel that they have been given substantial and fair treatment always has the choice to hire an attorney.
Our clients are under confidentiality and non-circumvention agreements and there are arbitration procedures written into the contracts used in all of our dealings. For this unidentified person or persons to publicize these false and libelous statements is unconscionable.
Does a company have options? Should we ignore these character and company assassinations or do we respond to them? A magazine article I recently read advises the victim of such attacks to respond and give their point of view. Unfortunately, this has the potential to exacerbate the problem because the person or persons on the other end can maintain their anonymity and continue to contribute further misinformation. But because we are proud of our company and our track record, we will continually do our best to counter any malicious accusations.
As a company with a strong leadership position in the industry, we strive constantly to improve our service delivery.
I will be happy to speak to any person with a legitimate complaint that wishes to emerge from the shadows and engage in a civil dialogue in order to correct a perceived or real problem.
Sincerely,
Akiba T. Miniefee
CEO
