THIS COMPANY IS A COMPLETE FRAUD. I HAVE FOUGHT WITH THEM FOR OVER A YEAR TRYING TO GET REFUNDS ON MERCHANDISE RETURNED. THEY SAID THEY DID NOT GET. BULL". THEY SENT ME A CHECK FOR A VERY SMALL PORTION OF WHAT WAS OWED. I HAVE PAGES OF TELEPHONE CORRESPONDENCE, RMA NUMBERS THEY GAVE ME TO RETURN ITEMS, AND COPIES OF ORDERS. THE LAST TIME I TALKED WITH THEM IT WAS ABOUT RED ANDESINE THAT WAS NOT DISCLOSED AS BEING TREATED. THEY GAVE ME AN RMA # TO RETURN GEM. WHEN I CALLED SEVERAL WEEKS LATER TO INQUIRE WHEN I WOULD GET MY REFUND THEY SAID THEIR GEMOLIGIST SAID IT WAS NOT TREATED AND THEY HAD RETURNED IT TO ME. LO AND BEHOLD WHEN I FINALLY GOT IT BACK MY PKG. HAD NOT EVEN BEEN OPENED. STAMPED TO LATE TO RETURN. I GUESS THEIR GEMOLIGIST HAS X-RAY EYES. WHEN I CALLED I WAS TOLD THEY WOULD NO LONGER TALK TO ME. THEY WERE DONE. SO HERE I SIT APPROX. 1200.00 IN THE HOLE. " DO NOT BUY FROM THIS CO." BURNED AND DISGUSTED. AND BY THE WAY, THERE OWN CUST. REP. TOLD ME THEY WERE RIPPING PEOPLE OFF RIGHT AND LEFT AND SHE WAS TIRED OF BEING SCREAMED AT BY ANGRY AND DISGUSTED CUSTOMERS.
