Have you asked to speak to a supervisor? I was hit by an insured of Fred Loya also in Feb 09 and I have got to say that it was the BEST experience I have had dealing with that kind of situation. They came out to see my vehicle 2 days after my accident and I received payment that same Friday, the guy I was dealing with was great. Im even thinking about buying a policy with them. I have dealt with Farmers in the past and that was a horrible process. So it may just have been the person you were dealing with which is not the companies fault. Also there may be more to it so maybe you can go into a local office for help. Good Luck!
Ok you purchased the policy of course the money is gonna go thru, there is a process that you have to go thru when you cancel a policy. This is not retail where you can just buy something and take it back cause it did not fit and get a full refund. It does not matter if you had it for 1 day or 1 month, it works that way with almost any company. If you would have had a claim when you left the office you sure would not have had a problem filing a claim and letting them pay.
