The complaint has been investigated and resolved to the customer’s satisfaction.
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Every time that I order parcels they are "delivered" with Purolator. Every time this happens, they refuse to actually deliver them. I have let them in through my intercom, and they still will stick a "sorry we missed you" sticker on the door of the building. It is inconvenient and takes at least two hours out of my day to go down to the facility to pick up...