The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Cell C has left an official reply on this complaint.
Hi
This sm@cellc.co.za is NON-EXISTENT. I have sent an complaint on 17 January 2021. Got an automated reply. Sent the info to sm@cell.co.za. NO RESPONSE AT ALL FROM THAT EMAIL ADDRESS. The amount was illegally deducted from my account today. Will open a fraud case.
An account for a fibre line was opened in my details without me signing any agreement ...
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Cell C has left an official reply on this complaint.
Good day
I've send numerous emails to Cell C to (Attached proof)
An account (354804522) for a fibre line was opened in my name and my address on 15 December 2020 without me signing any agreement. I am with another ISP (AXXESS). I don't want any services from Cell C.
I did not receive feedback from Cell C even though I have send numerous emails. I also...