Rebecca Martin123456789

I have been smoking this for awile but this last pouch has hard dark brown clump/rock looking things in it and taste a bit off. I pulled the tabacco strands off so u can see the rocky bit...not happy...my partner and i go through a pouch every 2 days and am considering swapping brands if this is not rectified. My email is rebeccajanettemartin@gmail.com I am eagerly awaiting your response.