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Ho Lee

Seoul, KR
Registration date: Jan 03, 2021
0 helpful votes

Ho Lee’s complaints

Jan 03, 2021
11:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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On July 20, 2019, on the Travelgenio website, I have purchased a multi-city ticket for the schedule from April 29, 2020 to May 8, 2020 (Booking code: R7FHGW). On March 24, 2020, I have received an email from Travelgenio about cancellation and refund of COVID-19-related tickets. When I checked directly on the airline website in April, all tickets had been...