Flights were cancelled due to COVID and after waiting all year, Jetabroad has kept $1, 500 in fees - claiming that $1, 100 of it is Etihad fees. The flights were cancelled by the airline! This is beyond ridiculous.
What an excruciating experience that has lasted 10 months and still going. I'll keep sharing this to as many people as possible until Jetabroad rectifies the situation.