The complaint has been investigated and resolved to the customer’s satisfaction.
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I ordered:
1 Dozen Red Roses
1 Red Vase
2 Happy Birthday Balloons
They charged me for the whole lot PLUS the delivery/service fees but only delivered the 1 dozen red roses - at the very end of the delivery window (7pm). As a result, my wife had no "Happy Birthday" balloons on her actual birthday and I had to go out and get her balloons the next day. I feel...