The complaint has been investigated and resolved to the customer’s satisfaction.
Ken Bernard, the owner of Exterior Impressions, LLC came to my house, looked at my roof and gave me a quote to reroof the house. He came back with a contract, we both signed it, I gave him a cash deposit to lock in a start date and I never heard from him again. He refuses to reply to me or the Better Business Bureau or to return my deposit. It seems that...