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Hi
My flights with Aeroflot (HkG~Cyprus~Rome~HKG) were cancelled due to the corona virus. Aeroflot confirmed that I could get the full refund but I had to deal with the agency which I bought the ticket, which made total sense.
I contacted Jetabroad Australia for around 10 times filling their forms for refund since April.
Yet up to now, no refund, no...