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Deon Gouws

ZA
Registration date: Mar 23, 2020
0 helpful votes
Complaints 1 Reviews 0 Comments 0

Deon Gouws’s complaints

Makro Online - Brand new machine with cracked drum
Mar 23, 2020
5:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Makro Online has left an official reply on this complaint.
When I opened the wrapping of the machine the back cover was loose and the motor was halfway out as well as the driving belt. I reported this to Makro's online e-mail platform. They send a technician from Defy to assess the machine. Defy indicated that the drum has cracked but that it can not be replaced as the machine was delivered to me more than a year...