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Alan Jung

AU
Registration date: Mar 21, 2020
0 helpful votes
Complaints 1 Reviews 0 Comments 2

Alan Jung’s complaints

Travelgenio - Not received feedback for canceled flight nor refund
Mar 21, 2020
1:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Travelgenio Logo Replied
Travelgenio has left an official reply on this complaint.
We want refund of booked flights from Brisbane to Tel Aviv Israel back in February 20. Due to the coronavirus outbreak, both Israel and Australia banned travel and these changes have been completely outside of our control. Can Travelgenio submit a refund request to the airlines (Qantas and Turkish) for our roundtrip flight? We've been contacting...