Menu
Write a review
File a complaint
Cẩm An Hồ Dương profile
Send message Copy link

Cẩm An Hồ Dương

US
Registration date: Mar 04, 2020
0 helpful votes

Cẩm An Hồ Dương’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Travelgenio has left an official reply on this complaint.
Hello, my name is Hien Do and I bought 2 tickets SGN-TPE, TPE-YYZ. However, I found the flight SGN-TPE will be operated by Eva Air had canceled due to COVID-19. Because of this circumstance, I would like you to full refund my ticket as soon as possible. My booking code are TG5EXN and MEJDD4 . please confirm my request and reply. Thank you. My email: DOHIEN25071998@gmail.com
View 0 more photos
Mar 04, 2020
8:12 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Travelgenio has left an official reply on this complaint.
Hi, I made a booking on 03/03/2020 and received a confirmation email but no E-Ticket. Then, I received another email saying my booking has been cancel despite i have already paid for the flight ticket I called TraveGenio but I can't contact with customers services. I have sent email and still haven't had a reply. I need my money to be released back to bank...
View 0 more photos