I have experienced the same problems from The Blade Shop.com as mentioned by the other posts. I ordered a supposed "back ordered" Benchmade knief way back on March 6th 2009, I called every other week to check the status of my order up until June 2nd 2009 when I finally grew tired of the customer service folks (with an attitude) saying that my simple Benchmade order has still not arrived into their Nashville, TN warehouse. At that point I cancelled my order & asked the amount charged to my credit card be refunded. Keep in mind that was back in June 2009. Come to find out as of 07/29/2009 my refund was never even processed. For a company that offers a wide range of great product they sure as hell fall short on customer service & honesty. My next step will be with my credit card company & the greater Nashville, TN office of the BBB.
Correction on the last post concerning the blade shop.com
They are located in Knoxville, TN not Nashville, TN
My mistake...
