Ok I got a phone with at&t about a week now been having trouble with it all this I have never been able to put in my password and my use ID to get on line to see my bill account and I have care back to the store 3 times now to get fix and it has never been fix to this day now tell me what is wrong with the phone service that at&t have now thank you my name is Michael Green telephone number 903-949-0827.