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ecros

US
Registration date: Oct 14, 2019
0 helpful votes

ecros’s comments

I visited our local Dollar Tree store, as usual to purchase the Sunday newspaper.
Along with about $20 in general merchandise. Having the similar treatment
by Dollar Tree register employees, they appear to be violating common and decent
treatment a customer who has spent $40-$60 per month.

I got in line with only two customers, the first lady was winding up her sale.
The gentleman and I were the only two left, when a new employee shouted
"NEXT PERSON IN LINE, the gentleman in front of me stated "I'm not moving,
you go to the now opened second register (without the light on )
A lady jumped to this register and quickly completed her small purchase.
See that no one was responding to "NEXT CUSTOMER IN LINE"
There factually were none, so I approached the register, placed my basket
on the desk ... greeted with "NEXT PERSON IN LINE" verbally assaulted by this
command, upset me so I shouted there is no one but me!
She immediately shouted she would call the Police ...
Got back into my first line, purchased the newspaper, the new register lady
came over to my first purchase register and told my friend "does he want
his merchandise? When she minutes ago refused to allow me the purchase.

Yesterday I was contacted District Manager Gina Britton, who indicated she
was at the Dollar Tree where the above occurred ... she mentioned she was
in the process of interviewing three women, who were going to testify.
The tone appeared biased against me ... were these women employees?
Customers ? Felt this was a move against me without being present.
Did Gina Britton ask for their store receipts to prove they were present
or was this merely a hanging gang of incompetent women ...
I managed 37 women for 18 years ...promoted six after training them
into management jobs...
I have a career of patience and tolerance ... but this corporate tolerance
is unacceptable? Years of dedicated customer purchases and I have to
deal with the above ?

I had to furlough a young woman who failed to perform her contracted
duty, our Human Resources, with others to confirm the conduct, allowed
the young lady who apparently lied on her resume' to stay for 90 days ...
she lied about wanting the job collected a handsome salary for six months
and moved to Florida with her husband.

The Dollar Tree should be furloughed for 2-weeks without pay.