re: Google Adword
In February 2019 I agreed to spend up to $300 per month on adword.
First 3 months ok. Then WAM! I checked my American Express statement on line.
They took over $2, 000 from my personal American Express account.
I immediately closed the Adword account. I immediately contact American Express to dispute the charges.
I have been engaged in a thorough investigation ever since.
I have sent mail to both American Express and Google. Their responses/non-reponses have been total unacceptable. I have called both numerous times. Nothing satisfactory happened. Since then I have been using Certified Mail. Same lame results. So once again I will send certified to both. One Google person did look at my account over the phone and said that I created a new campaign. That I added a second campaign. I did not. He said my account went from $300 a month to $300 a day... WOW! I, m on Social Security. $1, 100 a month... Google says that only I could change my account. No not true. I can explain later. Google Adword went from $300 a month commitment to $9, 000.00 a month. Not in a million years would I do such a thing. I feel almost lucky that I was looking at my credit card on line. In ten days they took/stole over $2, 000.00 from me. I am 68 years old, catholic, hard working. Have basically owned my own businesses for 45 years. I have endured a lot of larceny type activities in my life time this tops them all.
Very Sincerely!
Alan Deutschmann
Sole Proprietor
St. Charles, Mo
