Mail.com has blocked my account twice. The first time I got it back. This time they say it is permanent. I have appointments, addresses, receipts, etc. on that site that I can no longer access. This happened after I used a different computer to log in at a hotel. People do that all the time. I constantly logged out of email as they want you to do. The company does not seem to care whether they have clients or not. I would not recommend this service to anyone.