I agree with all of you! They use to harrass my husband and I- even on holidays, and I promise you. One day, they called us at least 7 times back to back until I picked up the phone, and said just this: "b)#), you've called us at least 7 times and if you call our got d(#( numbers again, I will be on the first plane smoking" I believe I left her speechless! Then, I did a follow up to the company with a letter and informed them, that I don't give a da&# if they foreclose because if it wasn't for my husband, I would have contacted the folks at youwalkaway.com and left their a)#) with the note. That was four months ago, and we've not heard from them. I don't have time for these types of games. Yes, we all have other things that come up especially when you have children and unforeseeable things that could get you behind in your mortagage notes, but, for them to just call you, I mean, they called us on the 4th of July and I was heated. They have that soprano type mentality but, so do I and refuse to be a victim and allow you continue calling my house. Even if you are on time with your payments they call and harass you! I was just fed up! Whether we get back on track -at this point, i could really care less. Yes, like you, I don't want to lose our home, but, at the same time I would rather have a piece of mind, then to be continually harrassed by First Franklin wonderful customer service agents who takes pride in breaking you down. And the sad part, you can speak to a rep one day and tell them what's going on, and i'll be damned if another one doesn't call you the next day asking you the same thing.
I agree with everyone's story. My husband and I, were victims of First Franklin. I was laid off of my job and we let them know ahead of time back in 06, once I found a job it was hard to play catch and our home went into foreclosure-right when we were trying to have the loan modified. First franklin did not want to work with us, while we were saying modified, they were saying -repayment, which meant, if we couldn't pay the amount of our mortagage with a high interest rate-what made them think we could pay almost 4 grand for the next three months before they would even consider negotiating our loan. So, if we made those payments on time to catch up our loan, then nothing would change! We hired an attorney that they didn't want nor care to work with-to get extensions and after 6 months of going back and forth with them-on information (information, such as check stubs, and bank statements) that they already had when we tried working with them without the attorney, they still came back with the same repayment plan. Modification these days, are a joke with First Franklin! Something should be done about this company and their business practices and ethics as a lender. When they didn't want to work with us, we wasted no time in moving, and honestly, it was the best move we could have made especially for our child. Better neighborhood and walking distance to the school. We wanted to keep our home as an investment once we got caught up on all of our bills, but, this was a burden not having to deal with them and for me, not having to cuss out yet another rep! I will check out all the websites dealing with sending the info to the white house for help and the class action suit.
