I closed my account with a zero balance. After multiple attempts to talk me into keeping their card (at 36% interest!) they finally closed the account and gave me a closure number. Then they re-opened the account, claiming someone called them saying it was me, and charged $450 in cash to "African Rapid Transfer"! I called them, got a run around and then they had the audacity to post the closed card account on my credit report with the FRAUDULENT charge of $456.10 showing as owed to them! I was furious! I called the Master Card phone number, In the U.S. call 1.800.Mastercard (1.800.627.8372) and finally spoke to someone fluent in English and they opened an investigation. If I don't get satisfaction out of that, I'll be referring this situation to the State Attorney General's office and they'll rue the day they let it get on his desk ;) My advice to anyone would be to stay far away from this company, I suspect the people responsible for the fraudulent charges to my (supposed to have been) CLOSED account work there!
Call your State Attorney General's office. They will investigate and prosecute fraudulent and illegal actions. They will take consumer issues like this on and you will not have to pay anything for having it taken care of. You may have to fax or mail them copies of relevant documents but they will go after those crooks and shut them down. Look up your State Attorney General's office and call them.
