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Shawn Watkins

US
Registration date: Feb 04, 2019
2 helpful votes

Shawn Watkins’s comments

SIRIUS XM radio is a thief. Who handles class-action lawsuits? We were involved in an automobile accident March, 2018, at which time our car was totaled. We immediately contacted Sirius XM radio and notified them not to charge our account accordingly. They agreed and continued to charge our account. Upon continuous charges, we called again, at which time they promised to credit our account for the nearly 8 months of charges they fraudulently made against our credit card. As of February 4, 2019, they claim to have no recollection of these conversations nor record of escalation department resolution of our claim. They were only willing to credit our account $2.54! Someone has to stop SIRIUS XM radio's fraudulent and criminal acts. By the way, the escalation department was supposed to call us with our credit confirmation, but of course they never did! Ironically, there is no record of these conversations. Aren't all calls recorded!