Miss Tieties

Good Morning

Trust you are well

I would like to lay a complaint about the services of some of your staff.

This morning wanted to pay a weekly so this lady told me that the machine don’t give weekly .

There is no Metrorail people on the Malmesbury train!

We have to stand long in a line for a ticket and because of that some of us arrive late at work.

If that is not bad enough we have to pay R10 for a ticket where we used to pay R8 for a ticket

I used to pay a monthly but now I can’t because there is no metro staff on the train

Yes, there is people that are rude but some of your staff don’t know how to speak to the people

As the saying goes the customer is always right

I trust you will look into the matter and address it with high Importance

Kind Regards

From a Unhappy Customer