For my summary assessment of the quality of Mediacom signal, picture, service etc, see below in caps : COMPARISON SUMMARY.
We moved into a rental house and had to go with Mediacom cable after having DirecTV 16 years. We chose the
VIP pack with Internet, digital cable, phone, DVR and the HD package. It took 3 installs and it still doesn't work right. Also, after 2 weeks, we still have a cable on top of our grass that was supposed to be buried "in the next 2-3 business days".
First install: guy hooks us up to channel 4 on our tv using coax. ### says it is HD. cannot get the DVR to work. Turns out he did not install a DVR box. Also did not set the remote. Runs a cable on top of the ground from house to outside box.
Second install 2 days later: PHONE Guy comes to fix DVR and HD. Realizes the wrong box was installed. Gets us a box and HDMI cable to the tv. But, forgets to call in the MAC address to have the phone work. Said phone will work in a half hour to an hour. Leaves. I get home from work. Phone does not work all night. Wife calls next day. They say he forgot to activate the MAC address on the system. Phone works now.
3rd install next day. Internet. Internet works ok for a while. Now, it is in and out in and out in and out. Drives me crazy.
Further, when we called to get service, we ordered all the the items above along with sports pack. At each step, we had to educate the installer what he was there for. We did not get sports pack until we called and they had to send someone out again to activate it. They could not activate it from wherever they are. Contrast DirecTV. Call and ask for something, and 30 seconds later or less, you have it.
COMPARISON SUMMARY
I always thought satelite commercials were stretching the truth or at least overstating the difference in quality.
I've had Mediacom for about 10 days. It really sux. The HD picture quality is extremely poor. I sometimes wonder if I am really seeing HD. It is blurry.
Further, the picture pauses, hesitates, skips throughout shows. It is almost unwatchable. They say it is my tv. Well, I had DirecTV on the same tv with stunning HD quality, never had a skip or a pop even in the rain. The TV is beautiful HD when I hook up my antenna and watch local over the air HD signals. It aint my tv, folks. It is sucky cable.
There just is absolutely no comparison between DirecTV and Mediacom. DirecTV is far far far far superior to cable. The audio, picture quality, closed captioning accuracy, HD signal, features, DVR features, ease of use, menus and program management are just unbelievably superior over cable. The only thing I can say good about Mediacom right now is that it is only costing me 99 bucks for digital cable, Internet, and phone. When we move at the end of our lease, we will certainly dump mediacom in a heartbeat.
