I received my box of 6 candles yesterday. As soon as I picked the box up I heard shattered glass ..I knew what I was up against. I ordered 6 candles. 2 big 3 wick snowy birch in one box, 2 metal covered 3 wick "Oceans" 2 to 1 box. 2 deer candles 1 wick in no box. The boxes these candles were supposedly boxes in were flimsy and opened. The Ocean candle tops were all dented. Needless to say not anyone's gift but mine now. The Snowy Birch were opened but ok. The deer candle was shattered so bad the candle was actually severed. The Deer candle that survived was ruined in that the beautiful snowy woodland scenery was etched out and had pieces of the other candle stuck to it. The box had 1 piece of bubble wrap! For 6 candles! Are you kidding me?! I love candles and now these are no longer gifts to others and luckily I did not get cut. I already discussed this with UPS and I'm not filing a complaint because the box contents were wrapped horribly negligent. I am so angry I'm going to the top for this one. I have pictures. If wrapped properly this would not have happened. This was a huge box that was not given the care it should have in packing. I've never received a damage package from my UPS driver who's been delivering to me for 15 years. Pier 1 will make up for this. I'm not returning anything because I've wasted enough time on this as it is but I will complain and no longer will order anything from pier 1. Terrible. I will go to corporate and BBB.
Thank you Lynne
Why do you refer to woman as "white"? What difference is there between skin color? I'm "white" but you're racist
I got a Pier 1 credit card before the holidays it's now in the garbage ripped up and I called to close my account. 3 complaints is the magic number. Consider yourself lucky! There are much better stores who actually take care of their customers.
