I have recently had the same frustrating experience. I was so angry that I created a blog post about it called Frank J. Rumbauskas Never Cold Call Is a Scam. Please click this link to read more about it about my complaint on my blog at http://www.ultimatemlmbusiness.com/blog/frank-j-rumbauskas-never-cold-call-program-is-a-scam/.
You can go to Google and type the keywords "Frank Rumbauskas scam" or "Never Cold Call Scam" and you will see my blog post on the first page of Google.
It takes a lot to make me angry to the point that I would devote an entire to blog about it.
Frank J. Rumbauskas is what I call a dishonest thief who resort to tacky marketing methods to charge you more for the product than what he is supposed to. Like for example, those surprise charges on your credit card!
I just filed a claim of dispute with my bank to reverse those charges.