Dear Customer Service,
Kindly note that we been treated very poorly at Al Qusais Br, near Grand Lube Auto Services.
At first, we discovered on the table that the Main Large Pizza is not spicy, while we paid extra for it. Contacted the counter Server Grace, to do the needful at the earliest, since the whole family were waiting for it, but as per her, she will Serve the Pizza on our table, but even after 1 hour no one serve us the Pizza and our whole meal was spoiled.
Contacted the duty manager Mr. Housam but no use and the whole family returned home upset.
We would like to elaborate that we had a patience, when Pizza Hut Team made first mistake for not making the Pizza Spicy, but how come they ignore our family again by not serving us the Pizza even after 01 hour.
This should be investigated and feedback to be provided within short time.
Moreover, we recommend to appointment Customer Caring staff.
Regards,
Dear Customer Service,
Kindly note that we been treated very poorly at Al Qusais Br, near Grand Lube Auto Services.
At first, we discovered on the table that the Main Large Pizza is not spicy, while we paid extra for it. Contacted the counter Server Grace, to do the needful at the earliest, since the whole family were waiting for it, but as per her, she will Serve the Pizza on our table, but even after 1 hour no one serve us the Pizza and our whole meal was spoiled.
Contacted the duty manager Mr. Housam but no use and the whole family returned home upset.
We would like to elaborate that we had a patience, when Pizza Hut Team made first mistake for not making the Pizza Spicy, but how come they ignore our family again by not serving us the Pizza even after 01 hour.
This should be investigated and feedback to be provided within short time.
Moreover, we recommend to appointment Customer Caring staff.
Regards,
