I wish I had read some of these complaints. I paid £699 for a mattress. Within 4 months dips start to appear. They sent an inspector, who agreed that it was uncomfortable to lay on. When but bedson for beds wrote back that it was fine. I have just started a complaint with resolver . But thinking I thrown away £699 . How can they get away with this. You can clearly see in the photos the dips. Please no one buy from benson for beds they just rip you off