Really difficult to deal with. I work at a dental providers office and simply wanted information regarding a patients benefits and co-payments. This seemed to be a bit to much for the benefits department, the claims department and the financial department. I asked for a supervisor several times and was never connected. I was transferred 6 times, the last time to the medical department and was told after 1hr and 14min and 10 sec that i would need to be transferred again to dental . I am so frustrated .
