I bought a King size bed with headboard. When I put it together the headboard was for a double. When I complained about this, the manager said the headboard was free. Does that make the headboard fit?
I was talked down to by the manager of Blackburn branch and she said I was desperate for the bed, that's why I bought it! How rude. Then she gave me 2 options. Get a full refund if I take them back ( then I wouldn't have a bed) or pick another headboard. Mmmmm a headboard that fits the bed, that sounds promising, oh but I have to pay for the headboard. Thought there was a catch.
I'm now pursuing complaints toward the company for the unprofessional way the manager spoke to me and that I still have a headboard that doesn't fit.
The after sales of this store is well below average and I defenatly will not shop there again.
