The complaint has been investigated and resolved to the customer’s satisfaction.
I like to think that I'm an easy going person, but it's disheartening to get such bad service from a company that I've had good experiences with in the past.
I went to the drive through, which wasn't busy, and tried to make my order. I was interupted several times while trying to place my order and what I did manage to get out had to be repeated at least...