The complaint has been investigated and resolved to the customer’s satisfaction.
Contract: Installation of RCN high-speed internet on 06/16/2009 between the hours 5.00 to 8.00 pm
Delivery failure: The technician never showed up
Contract Dispute: Misrepresentation of facts and lack of compensation for undue disruption of normal
(A) Misrepresentation of facts
(i) RCN claims that the technician showed up and knocked on my door at 9.00 PM...
