I referred my case to you to for an assisting in April 2017 already but to date (end May 2017) I have not received any help.
As a member of Legalwise I paid my premium for the past 10 Years and have never missed a single premium and feel like I have been robbed all of the premiums paid because they could not help me in the time of need. Pretoria Branch is hopeless.
I have lost the case because I did not get the required representation and/or legal advice I was entitled to. The dealership where a bought the car forced my hand to take the faulty car back and I did not have a choice.
My question to you is “Why was I not assisted.”
I finally sent an email to customer care (Connie), for two weeks she failed to respond to my dissatisfaction.
I feel they are in a business of collecting premiums only!
Harold [protected]
