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wmreik

Arkansas City, US
Registration date: Jun 11, 2009
0 helpful votes

wmreik’s comments

Jun 11, 2009
12:40 pm EDT
I opened an account with GE on 3/18/2006. My monthly payments were set up, through them, to automatically come out of my checking account. My first payment was made on 4/3/06. I didn't have a problem with them until May of 2009. What should have been my last payment, of $92.45, was taken out as scheduled. Since there was only a balance due of $17.30, I went ahead and paid it on the 4/4. The following month (May), another payment was taken from my checking account! At 12:35PM CST, on 5/20, I spoke to someone named Glen who told me they can't return the money to my checking account and that they would mail me a check in 7-10 days. The following day, 5/21, at 9:07AM, I spoke to someone named Samuel who verified that "there are no more payments scheduled". On 6/5 they removed $92.45 from my checking account! At 12:11PM today, 6/10, I spoke to "John" who told me that even though the account is paid off, additional payments go toward my available credit. When I asked why I would need available credit, he had no answer and said that they will send another check. He also stated that he is "100% positive that there are no more payments scheduled".

I don't have money to loan GE every month. Besides, they aren't paying me interest for the time in which they have my money!