Hi there,
So sorry to hear about that!
I'd be more than happy to help you sort this out.
Could you please confirm your order number, name an email address?
We usually respond to all inquiries but if you're having problems with email, you can always give us a call at 1-800-736-2703
Thanks for your patience and let me know if you have any questions.
Hi Mark,
So sorry to hear about that!
We'd be more than happy to help you sort this out.
Please send us an email to support@getorchard.com or don't hesitate to give us a call at 1-800-736-2703
Thanks for your patience and let me know if you have any questions.