My mother had the same situation but it has gotten out of hands. She first purchased over 1700 dollars at the salem nh mall. Then when she went for her first free facial, she was almost forced to buy 2800 dollars worth of product! I told her that we were not going to keep buying stuff everytime she went to one of her free facials. So the sales guy gave her a buch of "presents" because he wanted her to love the experience and go back and buy her more stuff. But when she didnt returned the next day to purchase anything he kept calling her iver 59 times in one day, then he texted her threating her with the police. He said "you have two options my dear, one came and pay for the product that you have taken or two wait for the police to atrive at your house" offcourse no police ever showed up because my mother didnt steal anything. I made the complaint to the mall but now they have giving my number to the Adore corporation and they are rude and disrespectful. I wanted to returned the stuff that this sales guy had given my mom, but know I want to know if there is a way that I can file a bigger claim on them with someone else rather than the same people. I need an opinion please help me.😣